The Jewelry Exchange in Tustin | Jewelry Store | Engagement Ring Specials

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4.3

( 8 reviews )

Jewelry, Bridal, Customized Merchandise

15732 Tustin Village Way, Tustin, CA 92780, United States

+1 7145-429-000

The Jewelry Exchange in Tustin is a renowned jewelry store that specializes in engagement rings. With a wide range of stunning designs and exceptional craftsmanship, they offer a variety of options to suit every style and budget. Located in Tustin, the store provides a convenient and accessible destination for customers looking for the perfect ring. The Jewelry Exchange in Tustin prides itself on delivering excellent customer service and ensuring a memorable experience for each visitor. With a team of knowledgeable and friendly staff, they are committed to assisting customers in finding the ideal engagement ring that symbolizes their love and commitment. Whether you are searching for a classic solitaire or a unique, custom-designed ring, The Jewelry Exchange in Tustin is dedicated to making your dreams come true.

Amenities and More

Kerbside pickup
Wheelchair-accessible toilet
Credit cards
Debit cards
NFC mobile payments
LGBTQ+ friendly
Transgender safe space
In-store shopping
Quick visit
Cheques
Repair services

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Qianfan chen

March 22, 2024

The customer service I received from Marco and Cameron was top tier. This was my first time purchasing from the Jewelry Exchange online. I was hesitant at first, I placed my order and my earrings came quickly. I wasn't happy with my items so, I started the exchange process with Marco through text messages and phone calls. Then I got a message from Cameron explaining how they were searching their inventory for particular carat weight, clarity and my budget. I received multiple videos of earrings to choose from until I made my final decision. Once the exchange happened, I received my items a few days later. I'm pleased with the incredible service I received and look forward to making my next purchase.

Ruimin zhen

March 22, 2024

Great service! My girlfriend and I aren't familiar to much with diamond rings. But salesman Moein and Harry (and Mike sitting in the background, aka the master of suggestive sales lol inside joke) clearly explained everything about diamonds to us. We ended up with the best quality diamond at the lowest price. We're walking away with a VS2 colorless diamond. 😃

Shayla alvarado

March 22, 2024

The selection is enormous. The staff here are just so helpful, friendly and knowledgeable. Highly recommend this store. Great prices and great service.

Teresa szur

March 22, 2024

Lillian was AMAZING! We shopped at the Redwood City store for a Diamond to set in my wife’s wedding band and Lillian found us the perfect one! The ring was my Grandmother’s passed down from my Grandfather and they were able to create a beautiful setting and add the new gem to the ring. We are so happy with the whole experience and the friendliness of the staff. The ring was completed in less than 2 hours. We will definitely be back for future purchases.

Bethany bowman

March 22, 2024

I recently visited the Redwood City location and Lilian was helping me. She helped me more than I could imagine. The process was hassle free and welcoming. She didn’t rush me and was very delightful. By far the best service I experienced at a jewelry store. I am very pleased with my purchase and over all shopping experience. I most definitely will return and highly recommend.

Bing wu

March 22, 2024

I needed to change the setting of my engagement ring. Analou was so sweet, patient, and helpful during this process. All my questions were answered and my new ring is beautiful. The staff, Ali & Gary, were able to save two small diamonds from my original setting and create earring studs to pass to my daughter. Thank you for making this a pleasant experience!

Alvin ho

March 22, 2024

Avoid this place at all costs, misleading. I'm not happy with the stone put into my setting, it has a yellowish - brown tint to it, and it is a flat stone, very poor quality! No way this diamond will appraise for double, and this diamond cost me thousands of dollars. My family heirloom is ruined! I asked for an appraisal of my purchased diamond, and I was informed I would not be given an appraisal. I was told to get one from an outside jeweler. In addition, my Platinum cut from my setting was not returned to me. I recommend you get an appraisal from them before payment, should you not take my advice to avoid them! I made the mistake of paying for the stone I selected, and left my ring with them. Do your research on what ever you buy. Be a informed customer therefore, your less likely to be scammed. I will never go to the jewelry exchange in Sudbury Mass again. Totally disgusted!

Rohan d

March 22, 2024

Excellent customer service! 🙌 Many thanks to the team there especially Dee Dee, Sharon and Joe. Dee Dee helped us find the perfect ring. The price and quality are unbeatable too. Very happy with our experience there. …